At AWAZ.COM.PK, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy to ensure your peace of mind.
Eligibility for Returns:
- You may return unused, unopened items within 05 days of delivery for a full refund.
- Returns must be in their original packaging and include all accessories, manuals, and other materials.
- Used or damaged items may not be eligible for return unless they are defective or damaged upon arrival.
How to Initiate a Return:
To initiate a return, please contact our customer service team at 03377779606 within [05] days of receiving your order. Our team will provide you with instructions on how to return the item(s) and assist you throughout the process.
Return Shipping:
- Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.
- We recommend using a trackable shipping method to ensure that your return is safely delivered to us.
Refunds:
- Once your return is received and inspected, we will process your refund within [05] days.
- Refunds will be issued to the original payment method used for the purchase.
Exchanges:
If you would like to exchange an item for a different size, color, or model, please contact our customer service team to arrange for an exchange.
Contact Us: If you have any questions or concerns about our return policy, please don’t hesitate to contact us at 03377779606. Our dedicated customer service team is here to assist you every step of the way.
Thank you for shopping with AWAZ.COM.PK We appreciate your business!